Last updated: 11/28/2025
1. Introduction
SubleaseScout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our service.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- University affiliation and student status
- Property addresses for verification requests
- Payment information (processed securely through Stripe)
- Communications with our support team
Automatic Information
When you use our service, we automatically collect certain information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
- Location data (if you enable location services)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our verification services
- Process payments and send transaction confirmations
- Communicate with you about your requests and our services
- Match you with appropriate community scouts
- Send you important updates and notifications
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Analyze usage patterns to improve user experience
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Community Scouts
We share necessary information (property address, contact details, special instructions) with scouts to facilitate verification services.
Service Providers
We work with third-party service providers who assist us in operating our platform, including payment processors, hosting services, and analytics providers.
Legal Requirements
We may disclose your information when required by law, such as to comply with a subpoena or similar legal process.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your information to another service
- Opt-out: Unsubscribe from marketing communications at any time
- Cookie Control: Manage cookie preferences through your browser settings
To exercise these rights, please contact us at the email address provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use our service, and improve functionality. You can control cookie settings through your browser, though disabling cookies may limit some features of our service.
9. Third-Party Links
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: aryanjindal17@gmail.com
Subject: Privacy Policy Inquiry - SubleaseScout
This privacy policy is designed to help you understand how we collect, use, and safeguard your information. We are committed to protecting your privacy and maintaining transparent data practices.